Returns & Refund Policy

Last Updated: October 28, 2025

60-Day Money-Back Guarantee

We stand behind RelaxiCore™ completely. If you are not satisfied for any reason, contact us within 60 days of receiving your order and we will refund every penny. No complicated process. No hard feelings.

Email us at support@kavirae.com with your order number and we will take care of the rest.

How the Refund Process Works

1. Email support@kavirae.com with your order number and reason for return
2. We will reply within 24-48 hours with return instructions
3. Ship the item back using any trackable method
4. Once we receive it, your refund is processed within 5-10 business days back to your original payment method

That is it. No hoops to jump through.

Received a Damaged or Incorrect Item?

Contact us within 7 days of delivery at support@kavirae.com with your order number and a photo of the issue. We will send a replacement or full refund immediately at no cost to you.

Order Cancellations

Orders can be canceled within 2 hours of placing them. After that, your order may already be packed and on its way. Email us as soon as possible and we will do our best to help.

Refund Not Showing Yet?

Refunds can take 5-10 business days to appear depending on your bank. If it has been longer than 10 business days, email us at support@kavirae.com and we will look into it right away.

Questions?

We are here to help. Email us anytime at support@kavirae.com and we will get back to you within 24 hours.